Frequently Asked Questions
Everything you need to know about shopping with DISSH.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within Australia, while international orders can take 7-14 business days depending on the destination and selected shipping method.
What is your return policy?
We offer returns for a store credit or refund on full-priced items returned within 30 days of purchase. Items must be in original condition with all tags attached.
Can I make changes to my order after it has been placed?
Once an order is placed, our team works quickly to pack and ship it. Therefore, we are generally unable to make changes to items or addresses after confirmation.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery timeframes are calculated at checkout based on your specific location.
How do I care for my linen garments?
To maintain the quality of our signature linen, we recommend a cold hand wash or a gentle machine wash in a laundry bag, followed by air drying in the shade.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible payment options including Afterpay and Klarna for eligible customers.